Susan Boucher

Vice President

sboucher@cmsmith.com | 860-990-6336

Responsibilities
Susan Boucher is our Vice President for our Lead2Health platform. In this role, she has total oversight of Lead2Health, including long term strategic planning, management of data analytics, vendor plan performance, broker relations, implementations and governance, as well as monitoring and reporting on performance guarantees, financial results and utilization metrics.

Experience
Susan came from Barnes Group Inc., where she acted as the Corporate Manager of Benefits, managing health and welfare plans for over 3,000 nationwide employees. She was responsible for the corporate benefit program, including benefits budgeting, vendor selection, plan administration and employee communications.

Prior to her start in the manufacturing sector, Susan spent 15 years at Aetna in National Accounts, servicing Connecticut and Rhode Island markets.

Education
Susan earned a degree from the University of Connecticut and is a current Certified Employee Benefits Specialist (CEBS) candidate. She also holds a Connecticut Life and Health license.